How to Edit Forms' Notifications and Confirmation Emails
You are able to set up and edit auto-notifications and user confirmation emails for every form on your website.
Step 1: Open Up the Form Editor for your Form
Click clicking on "Forms" in the left-hand menu and then click on the name of the form you wish to edit.
![](http://cdn.freshdesk.com/data/helpdesk/attachments/production/5003117715/original/forms1.jpg?1416604502)
Step 2: Select the "Notifications"
When
editing a form, there are four tabs to select from. Generally speaking,
the only tab that you will want to use is the “Notifications” tab.
- Form Settings: This is where some of the technical settings are selected. You should never need to edit any of these settings.
- Field Settings: This is where the individual form fields are created. You should never need to edit any of these settings.
- Notifications: This is where all notifications are created.
- Form Preview: Provides the ability to preview the form
Click on the "Notifications" tab to edit your form's notification emails.
Step 3: Add or Edit Notifications
Generally speaking, there are three different types of notifications:- The “Success Message”, which will display on the screen when the user fills out the form.
- The “Internal Notification Email”, which
will be sent to your team. By default, it will include all of the
fields that have been filled out by the user. You can always change who
it is sent to by adding or removing email addresses from the “To” field.
- The “Visitor Notification Email”, which
will be sent to the visitor who filled out the form. You can edit the
message in the box and include any of the fields that they have filled
out (e.g. their name) within the email by selecting it from the dropdown
box and clicking “Insert Field”.
Related Articles
How to Add & Edit Links
Adding & Editing Links You can add a link to a page on your website or a page on another website by selecting the text that you would like to use for your link and clicking the link icon: This will bring up a popup window: To link to an external ...
How to View and Edit Your Pages
Viewing a List of All Your Pages To view the pages on your site, click on the "Pages" item in the left-hand navigation. This will bring to a page that shows all of the pages on your website. Note that they are sorted in alphabetical order (rather ...
How to View and Edit your Blog Posts
Viewing a List of All Your Blog Posts To view the blog posts on your site, click on the "Posts" item in the left-hand navigation. This will bring to a page that shows all of the blog posts on your website. Editing Blog Posts To edit a blog post, ...
How to Work With Custom Fields and Page Templates
Text Editing text-based custom fields functions the same way as editing any text on your website. Images Where images can be added (e.g. banner images, etc.), we have specified the ideal size and file-type underneath the field. Rows "Rows" are groups ...